Frequently Asked Questions(FAQs)
Below are some of our FAQ’s. Please contact us with any questions that you may have.
What are the benefits of natural stone?
Why Choose Distinctive Marble & Granite?
How do I get an estimate for my project?
Call us or visit us online to make an appointment for a free consultation. Find out how simple it is to make your home unique and beautiful.
What type of stone should I use?
For kitchen counter tops we recommend using granite, quartz, quartzite, Dekton, or Neolith. Marble is softer and is more susceptible to staining, scratching & etching. Marble is fine to use on vanities & fireplace surrounds.
What thickness do I use?
Most stone is available in 3 cm (1 1/4″) slabs. Kitchen countertops are usually 3cm due to its structural integrity. Vanities and fireplace surrounds are usually 2 cm or 3 cm depending on availability of material.
What about backslpash?
Most backsplash is used out of the same material as the countertop and is 4″ tall. The edge treatment on the 4″ splash is typically standard pencil polish. Another option is to use 2 cm or 3 cm matching material and go full height. When this is done, we will cut holes for receptacles boxes so all electrical work must be done at time of templating. Some customers use some other type of product such as ceramic tiles, or tumbled marble.
What type of sink will we use?
When choosing a sink, you need to make sure it will fit in the cabinet and allow ample room for your faucet and other accessories.
What are "Under Mounts"?
Under Mounts are mounted on the underside of the countertop and have a finished opening. The sink is secured to the granite using anchors and clips then silicone is placed around the rim to seal it. We will attach your sink to the granite at the time of installation, but we will not do any plumbing.
What type of range will we use?
Types to select from include cooktops, slide-ins, and free standing. Some cook tops have a pop-up vent, and you need to make sure that the cook top and the vent fit in your cabinet. Whatever type you choose it must be on the job site at the time of templating so we can make the necessary measurements.
What about overhang?
In most cases, if your island overhang exceeds 10″ you will need necessary support. Extended overhangs on half walls will need support as well.
Do my tops need to be sealed?
We will seal the tops during installation. This will help to prevent stains. Quartz does not need to be resealed.
What if I get a stain?
Although most sealed stones are extremely stain resistant, stains can occur when oil and dyes remain on the surface for an extended period of time. So, if a spill does occur, be sure to blot the spill with a paper towel immediately, and then flush the area with plain water and mild soap and rinse several times. Dry the area thoroughly with a soft cloth. Repeat as necessary. If the stain remains, there are several household products that can easily remove certain stains. You can always call us for advice!!!
How do I clean my countertop?
Clean your tops with a mild soap and warm water. Drying your tops after cleaning them will prevent them from looking dull. Do not use harsh chemicals (Ammonia, Bleach, Citric Acid, or Vinegar)
Do your installers do plumbing or contract work?
Our installers are professionally trained installers and do not do any carpentry, plumbing, electrical work, etc. If you have any additional questions or need more information, please call our office at: (614) 760-0003.
Is it wise to bring children to the Showroom?
Children are always welcome at DMG, but they must be supervised by an adult at all times. Children under 12 are not permitted outside in our remnant yard.